A digital roadmap for the future

We caught up with Mohamed Talaat, Vice President, Saudi Arabia, Egypt, Libya and Levant (SELL) at Dell Technologies, who shared his thoughts on emerging technologies and how they will shape the Kingdom’s digital future.

1 What are the main driving sectors of the transformation in Saudi Arabia?

In Saudi Arabia, the healthcare, banking, telecommunications, education, retail, and public sectors have rapidly embraced digital initiatives. They have stayed ahead of disruptive and emerging technologies and understand its critical role in paving the way for economic recovery and growth.

We’ve seen this in action over the past two years where, according to Dell Technologies’ Digital Transformation Index study, 90% of organizations in Saudi Arabia have accelerated at least some of their digital transformation programs – accomplishing a few months, which would normally have taken years. This figure is compared to the global benchmark of 80%, suggesting that organizations in the region have kicked their digital transformation programs into high gear.

Technologies such as cloud, AI/ML, Edge and IoT, storage, data analytics, security and workforce transformation continue to be at the forefront of IT investments in these sectors. We believe that modernizing infrastructure, migrating to multi-cloud, building a connected workforce, securing critical assets and more are all things that will lay the foundation for a successful digital future aligned with the goals of Saudi Arabia’s National Transformation Program (NTP) for a diversified economy.

2. How important is KSA to Dell Technologies regional business?

Saudi Arabia is a priority market for Dell Technologies, and we partner with some of the major players in telecommunications, oil and gas, financial services, education and the public sector. We have been present in Arabia for over 20 years and we have a strong and long-standing relationship with our customers.

In KSA, we are among the leading providers of storage, servers and commercial customers. According to the latest IDC Quarterly Storage Tracker for Q12022, Dell maintained its leadership position in the enterprise storage systems industry, ranking #1 in SELL markets (Saudi Arabia, Egypt, LEVANT, Libya) with a market share of 62.6%. The confidence of our customers and partners in our offer allows us to continue to grow and deliver solid results year after year in the Kingdom.

Our primary goal is to help organizations accelerate national and business transformation initiatives with speed and purpose, as we work together to fuel the nation’s innovation agenda. Dell Technologies is committed to transforming organizations across the Kingdom and we look forward to not only strengthening our position as trusted advisors to our customers and partners, but also helping businesses chart a digital roadmap. successful for the future.

3. What are your future growth plans in Saudi Arabia?

In Saudi Arabia, we see that IT plays a vital role in the nation’s long-term growth – because it focuses on diversifying the economy as part of its Vision 2030.

Given the reach of digital technology and the change it promises, there is a need to pilot these exciting technologies without diminishing its energy and potential.. Our goal is to give customers the freedom to adapt resources in the way that best suits them, so they can respond quickly to changes while focusing more on their business needs.

Investing in local talent is another key priority and we support Saudi government initiatives to train Saudi nationals and equip them with the skills they need to join the future workforce. Through our Academic Alliance program, we partner with more than 15 universities to offer curriculum-led computer science education. We also have our own local graduate hiring program where we train and hire new graduates each year.

Additionally, we also have a strong channel partner ecosystem – and we are incredibly committed and invested in the channel, as partners allow us to expand our reach in the Kingdom. Dell Technologies and Intel, together with partners, support organizations in the Kingdom with end-to-end offerings and solutions that enable them to thrive in the digital future.

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