Culture of innovation within government sector highlighted

Senior officials at the event in Abu Dhabi on Wednesday.

The first virtual session of the “Digital Next Leadership Series” ended on a positive note on Wednesday, with powerful discussions about the unstoppable rise of a culture of innovation within the public sector. The successful session was attended by 1170 delegates and VIPs representing both the public and private sectors, providers of technology solutions.

Scheduled ahead of the Digital Next Summit 2022, the session on the theme “Government of the future” was hosted by the Department of Government Support (DGS) represented by the Abu Dhabi Digital Authority (ADDA) and organized by Messe Frankfurt Middle East (MFME).

Highlights of the online event were a panel discussion on “Building the World’s Most Innovative Government”, a main presentation titled “Perspectives on the Government of the Future” and a technical presentation titled “New Technologies to Enable the Government of the Future”. government of the future. ‘

At the heart of the expert conversations was the central role of digital transformation in governments around the world. Participants delved into the digital transformation journeys of key countries such as the United Arab Emirates, Singapore and Estonia to take a close look at the role of technology and innovation in reshaping government services for clients in those countries. . They also exchanged views on current and emerging technological trends that have the potential to transform government services, in addition to discussing their plans for accelerated digital transformation and new cooperation formats designed for the public and private sectors.

DED Undersecretary Rashid Abdulkarim Al Blooshi said: “The first virtual session of the Digital Next Leadership Series focused on building the ‘government of the future’. It provides an ideal opportunity to shed light on the Abu Dhabi government’s digital transformation journey, which reflects the significant efforts that the Emirate government is putting into promoting and keeping abreast of technological innovations. He also pointed out that Abu Dhabi’s local economy has become heavily dependent on technology and innovation as a cornerstone of the emirate’s development plans as well as its future vision to prepare for the fifty coming years.

He stressed that digital transformation has become a key driver and an essential option to promote the efforts of the Emirate of Abu Dhabi to respond, cope with and monitor the changes brought about by the “COVID-19” pandemic. He also highlighted the role of the Abu Dhabi Economic Development Department in building a knowledge-based economy that depends on technological solutions by promoting digital transformation for all its services and supporting initiatives designed to support businesses. the private sector, which in turn enables them to strengthen their competitiveness, regionally and internationally in all areas.

For his part, Dr Mohamed AbdelHameed Al Askar, Director General of ADDA, said: “Thanks to the intensified efforts of the government to transform the public sector and create fruitful collaborations with private entities, Abu Dhabi is known as the one of the most competitive and innovative cities. Cities all over the world. Its continued adoption of emerging technologies and the implementation of appropriate regulations are making a huge difference in the emirate’s transition to a digital age. Today’s session was a perfect opportunity for us to share our thoughts and experiences with each other. This allowed us to spotlight the Abu Dhabi government’s fast-track digitization programs to improve various government processes and make people’s lives easier.

Mohammed Bin Taliah, UAE Government Head of Government Services in the Prime Minister’s Office, stressed that achieving a comprehensive digital transformation of services is a priority for the UAE government. This is a strategic goal that paves the way for a transparent and proactive customer experience that meets customer aspirations, further facilitates their lives, and builds trust between government and society.

Bin Taliah said the Digital Next Summit represents a pioneering platform that provides insight into visions and ways to accelerate digital transformation efforts in the UAE, provides opportunities for the exchange of expertise, knowledge and best practices in this area, and supports the creation of collaborations and partnerships. at the federal and local levels aimed at designing future human-centered services.

During the virtual session, the speakers also highlighted the UAE’s unwavering commitment to implement cutting-edge technologies and instill innovation in its institutions to bring happiness to its people, enhance their experience and uplift their standard of living in a modern world.

Specifically, the UAE’s adoption of a new innovative service delivery business model for citizen-government interactions was highlighted. Participants also discussed the growing role of public-private partnerships (PPP) in improving government services and improving the customer experience in the country.

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