Are you looking to grow or reinvent yourself in the IT profession? The first step is to be fully aware of your weaknesses, strengths, and passions, and then build on your strengths or weaknesses. Soft skills play an important role in job success, along with other key traits and talents.
Here are 10 in-demand skills IT professionals will need in 2022:
Know your OTI (Opportunity for Improvement) by assessing yourself and soliciting feedback from your mentors, peers or colleagues. This will allow you to embrace continuous improvement as you work to address your weaknesses. Self-awareness is the key to transformation; this will allow you to determine which position best suits your personality and also to signal to your colleagues that you are open-minded and receptive to comments.
People often sell short because they fear the reaction of their employer or coworkers if they get to work fully. However, employers today prefer genuine and versatile candidates with unique backgrounds and perspectives. So instead of hiding a talent you have – like public speaking – why not showcase it? This way, as part of your current role as an IT professional, you can also assist with your company’s public relations efforts or speak at industry events, for example. Authenticity is essential for you to be able to build your personal brand in the workplace.
[ Improve your communication prowess and other soft skills: ReadÂ How to build soft skills: 10 must-read books. ]
3. Take care of yourself
Understanding how to take care of yourself and achieve a work / life balance is an asset not only on a personal level but also in the workplace. Being a workaholic can become a disorder that creates toxicity in the workplace by causing burnout, reducing efficiency, and making others feel inadequate. Find techniques to relieve stress at work, such as exercise.
4. Critical thinking
Problem solving is an essential non-technical skill that enables you to determine both the cause and the appropriate solution to a problem. For example, the pace of business today is rapid and customers expect fast and high level service. IT professionals who help resolve a customer complaint or work in a help desk need to be able to resourcefully resolve issues before they become a headache for the business on. social networks or elsewhere.
5. Attention to detail
Attention to detail is necessary to align strategy with technology results. For example, a simple coding error can disrupt an entire program or misconfigure a server. Firewall rules can create vulnerabilities, and collecting and documenting defects instead of facts in an IT audit report can ruin your credibility as an IT auditor. Being detail-oriented can prevent these kinds of issues.
If you are an IT professional who can effectively explain what you are doing to a non-technical person or present a business case to management so that they fully understand it, you have the important skill of a communication. effective. The ability to listen and understand the point of view of others without biased judgment is also a super power.
7. Influence and advocacy
In today’s computer industry, people buy people, not products. If someone knows you or your brand, they are more likely to do business with you than if they don’t know you or have never heard of your services. Therefore, advocacy – being able to represent or sell the service of your business even if you are not part of the marketing or sales team – is another soft skill that becomes vital.
[ Also read:Â 3 essential soft skills IT pros need. ]
You might not always agree with your clients or coworkers, but the ability to listen to others, negotiate, and find common ground is a valuable soft skill for any IT professional. . For example, when a draft report is published during an IS audit, certain conclusions may require you to negotiate with an audit client. The same applies when selling an IT solution – you need to master negotiation skills so that your services are valued appropriately.
Most businesses thrive on innovation and often measure their staff’s KPIs (key performance indicators) on the number of creative ideas presented to the innovation team. Employers prefer candidates who bring new ideas to advance the growth of the business over those who wait to be told what to do.
10. Ability to learn new technologies
With the dynamic emerging technological landscape, IT professionals must adapt to change and be able to learn and embrace the secure implementation of new technologies. For example, IT auditors who do not embrace the use of emerging technologies such as IoT or AI in their work will likely be replaced by those who do. This also applies to other IT disciplines.
Given these important skills, how should IT professionals prepare now and in the future?
Apply best thinking against best practices. The pandemic has disrupted everything, so before implementing the recommended best practices, consider the current situation and use your judgment to determine if you are addressing the right problem with the right solution. Then implement a control or solution.
Maintain a commendable work ethic. Don’t wait to be supervised; be productive. With remote working now the norm, employers need to trust their employees to deliver and stay productive in all work models. Strive to consistently provide excellent service; a positive mindset, good time management, integrity and a proactive approach to work should always be your standard.
Be disciplined and consistent. In the IT profession, discipline and consistency are the new IQ. For example, I wear different hats as an author, producer, information systems auditor, business founder, mentor, speaker, and podcast host. Sometimes people ask, âHow do you do all of this? My answer raises eyebrows: I’m probably one of the laziest people you can meet, but discipline and consistency keep me focused.
[ Get exercises and approaches that make disparate teams stronger. Read the digital transformation ebook:Â Transformation Takes Practice. ]