The city is looking for an IT manager; Education Entity Hires Chief Innovation Officer

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A Bay Area city is now looking for a replacement for a pioneering IT leader, and a state-level educational entity has taken on a key role in innovation.

The Consolidated City-County of San Francisco has held a recruitment drive for its next director of digital services – prompting the person behind the role, Carrie Bishop, to highlight the job posting on Twitter on Thursday, writing: “If you think you can take this exceptional team to the next level, go for it…”. (Bishop also wrote a retrospective on “Five Years of Digital Services in San Francisco.”) Among the takeaways on recruiting:

  • The position currently open is that of Director of Digital Services, but during recruitment, managers called on potential candidates to “join our team” and wrote: “If you don’t see a position that suits you right now, join our mailing list below. so that we can notify you when new positions are posted. The post is part of a group aimed at helping to “change culture and practices,” according to the listing notice.
  • “You’ll need to roll up your sleeves to work developing, operating and improving complex digital services,” he said. “As a member of this new team, you would have the opportunity to shape the city’s approach to digital services.” Its mission is to “make it easy for all residents to access the city’s 967 services online, from any device,” according to the listing, which describes digital services as reaching “an exciting moment of change. “.
    “Having established its credibility and delivery track record, the team must now focus on scaling. The team must expand its impact by enabling other departments to build services themselves, using platforms provided by Digital Services,” the listing reads.
  • The main duties of the position are to provide “strong and visionary leadership that helps transform the city’s service delivery in line with the goals set out in the city’s digital services strategy; lead a team of 50 people including designers, engineers, and product managers, as well as project and implementation teams” and a budget of approximately $14 million for “staff and non-staff” ; and ensuring that digital services “are built with equity, inclusion and accessibility as core design principles and techniques”. Qualifications include a bachelor’s degree and five years of ‘management experience leading technological change in a large, complex organization’. Desirable qualifications include “proven ability to develop excellent relationships, manage a wide range of high-level stakeholders and technical experts, and coordinate the implementation of complex programs and policy approaches”, as well as the “proven ability to lead and develop a team of skilled specialists made up of designers, engineers and product managers working in an Agile manner.”
  • Bishop invited potential contestants to Twitter DMs and answered some potential FAQs in a comment to his post. Recruitment, she said, “will remain open until the city finds a tough guy to replace me.” San Francisco, she added, “is not totally against giving a work visa to the right candidate, but if you don’t have a visa, make that clear in your application.” The position, which Bishop took in February 2017, was his first in the United States

In a recent appointment, California Community Colleges (CCC) Chancellor Eloy Ortiz Oakley announced Jan. 14 that Dr. Valerie Lundy-Wagner has been named Vice Chancellor of the Digital Innovation and Communication Division. infrastructure of the system after serving as its interim director. She will continue to oversee technology and research for the system, CCC said in a press release, and will lead “a variety of internal and external initiatives overseeing information technology systems, implementation of investments system-wide technologies and the application of evidence-based policy research.

Dr. Valerie Lundy-Wagner

“As we continue to advance our core mission to close equity gaps, increase enrollment and transfer rates, and increase the number of those who earn certificates and degrees through Guided Pathways, we are confident that she will continue to play an important role in guiding the for the benefit of our students,” Oakley said in a statement.

Lundy-Wagner joined the Chancellor’s Office in February 2020 and has also served as Deputy Vice Chancellor for Research and Data. A Richmond native and former assistant professor and faculty member at New York University, she also worked at the Community College Research Center, considered an authority on community college research and reform; national non-profit jobs for the future; and the policy research and advocacy group California Competes. She holds a bachelor’s degree in civil and environmental engineering from the University of California, Los Angeles; a master’s degree in education from Stanford University; and a doctorate in higher education from the University of Pennsylvania.

The CCC comprises 73 districts and 116 colleges that enroll 2.1 million students each year. Its Digital Innovation and Infrastructure division is responsible for improving student experience and outcomes through technology-driven initiatives, “high-quality IT services and innovative practices”; and is playing “an instrumental role in manifesting” Vision for Success, the Chancellor’s Office’s strategic plan to improve student success, increase transfer rates and reduce or eliminate “achievement gaps”. Guided Pathways provides CCC students with “clear lesson-taking maps” to help them succeed.

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