UKG Announces Innovation Award Winners at Virtual Connections Customer Conference

LOWELL, Massachusetts and WESTON, Florida – (BUSINESS WIRE) – UKG (Ultimate Kronos Group), a leading global provider of HCM, payroll, HR service delivery and workforce management solutions, today announced the winners of the 2021 Innovation Awards. Each year, at the UKG Connections customer conference, the company rewards customers who have demonstrated outstanding use of UKG solutions over the past year. The Innovation Award winners were announced at a special virtual ceremony recognizing their outstanding work in improving the experience for businesses and employees with the UKG suite of HCM solutions.

“An innovation award is the highest honor UKG can offer to its customers,” said Bill Hicks, UKG relationship manager. “These clients demonstrate how our platform delivers a cutting edge business solution, and we appreciate their focus, hard work and commitment to using HR technology to accelerate business results and deliver exceptional experiences to their employees.”

In the HR transformation category, this year’s winning companies Villages of Schlegel and the Town of Loveland were honored to have used UKG Pro to overcome a significant business challenge and, as a result, improve operations and deliver a world class employee experience. Schlegel Villages operates 19 long-term care and retirement villages across Ontario, Canada. The first outbreaks of COVID-19 created many challenges. Thanks to UKG Pro Recruiting and UKG Pro Onboarding, the company was able to quickly change its recruiting model to suit the circumstances and facilitate the fully virtual, high-volume and high-speed processing of new hires. The City of Loveland has used UKG Pro Employee Voice in Pro surveys and workflows to revolutionize the way the organization reports and collects data from employees leaving the organization. As a result, the city has made significant data-driven decisions regarding benefit offerings and supervisor training.

In the ROI / Measurable benefits category, this year’s winners 2nd.MD and Cofense has demonstrated substantial and impressive quantifiable business benefits with UKG Pro. A provider of virtual medical consultations, 2nd.MD has maximized the HR resources of UKG Pro People Assist to save on hiring a budgeted FTE. Additionally, through a combination of UKG Pro People Center, Onboarding and People Assist, the company responded to a 64% increase in hiring demand in 2020, with a 52% decrease in the time to identify the candidate hired. , a 28% reduction in hiring time and savings of over $ 230,000 in outsourced HR costs. Cofense, an IT security software developer, used UKG’s talent management and salary planning solutions to streamline a three-software process into one HCM solution. The company has also achieved significant time savings by eliminating manual processes and multiple systems. In total, the company reported an ROI of around $ 500,000 with UKG.

In the Innovation evangelist Category, Avalon Health and The parking space were recognized for how they leveraged the latest Pro solutions. Avalon Healthcare, an operator of long-term care and assisted living facilities, turned to Pro’s community outreach tool when the pandemic struck in March 2020. The company reached 94% of its base of ’employees with this tool via the UKG mobile app, sending over 1,000 messages per year on regulatory changes, testing and facility-specific information. The Parking Spot, a provider of satellite airport parking in locations across the United States, launched UKG Pro Giving in January 2021 to streamline its charitable efforts and support Black History Month initiatives. The company was excited to find the Giving app easy to use for employees and efficient for human resources, and the company is currently developing a corporate philanthropic strategy around the app.

In the UKG product suite Category, Biltmore and Mosaic have been recognized for using UKG People’s flagship technologies to improve employee experience and reduce costs. Biltmore, a 125-year-old historic estate and tourist destination, is leveraging Pro for its HCM and migrated from UKG Workforce Central to UKG Dimensions in November 2020. Pro and Dimensions’s successes include a reduction in processing time by payroll, reduced manual labor for managers, and detailed reports that improve the accuracy and visibility of the company’s human capital.

“Due to the impact of the pandemic, Biltmore has downsized its workforce and operations,” said Kathryn Poslusny, HR systems administrator at Biltmore. “Due to the configurability of Pro, the company was able to follow employee-friendly policies, such as keeping employees on leave in the solution in order to continue paying benefits. We were able to reverse the premium deductions while still importing these payments into the supplemental payrolls to show that the premiums were paid. ”

Mosaic, a lumber management company in western Canada, relies on both Pro and UKG Ready, which has helped the company move from a paper-based time entry and approval system to an automated platform that saves dozens of hours each month. In addition, the UKG product suite helps the company manage its complex union workforce, resulting in effortless payroll processing.

“We continue to be impressed with the quality of our clients’ submissions for Innovation Awards and their outstanding achievements with our solutions,” said Aron Ain, UKG President and CEO. “All of the clients who submitted applications set an incredible standard for how UKG solutions energize their businesses and help their employees thrive. We are very proud of our partners and their examples inspire us all. ”

About UKG

At UKG (Ultimate Kronos Group), our goal is people. Built from a merger that created one of the world’s largest cloud computing companies, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery and workforce management solutions, UKG offers award-winning Pro, Dimensions and Ready solutions to help tens of thousands of organizations across geographies and in all sectors to achieve better business results and improve. HR efficiency, streamline the payroll process and help make work a better and more connected experience for everyone. UKG has 13,000 employees worldwide and is known for its inclusive corporate culture. The company has won numerous awards for its culture, products and services, including consecutive years on Fortune’s 100 best companies to work for listing. To learn more, visit

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG brands, please visit All other marks, if any, are the property of their respective owners. All specifications are subject to change.

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